User Agreement

Terms and Conditions

Last Updated: September 29, 2026

Welcome to TanklessFixer. By accessing our website or utilizing our telephone dispatch referral services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please review them carefully.

1. Referral Network Disclosure

TanklessFixer is a nationwide referral and service connection network. TanklessFixer does not directly employ plumbers or perform physical plumbing repairs. All plumbing services, diagnostics, installations, and maintenance work are performed by independent, third-party local plumbing contractors who maintain their own state licenses and liability insurance.

2. Contractor Independence & Warranties

Each participating contractor operates independently. Workmanship guarantees, parts warranties, estimates, and payment agreements are negotiated directly between the consumer and the assigned contractor. TanklessFixer makes no direct warranty regarding specific repair outcomes or contractor performance.

3. Service Availability

While our network covers 12,910 cities across 51 states and jurisdictions, service availability, response times, and technician schedules depend on local contractor capacity, weather conditions, and regional demand.

4. User Obligations

When requesting service through TanklessFixer, you agree to provide accurate location details and describe system symptoms truthfully. If active gas leaks or severe water damage occurs, you agree to follow emergency safety steps including main valve shutoff and local emergency utility notification.

5. Intellectual Property

All content on https://tanklessfixer.com, including text, graphics, logos, icons, and software, is the property of TanklessFixer and protected by copyright and intellectual property laws. Content may not be reproduced without written authorization.

6. Limitation of Liability

To the maximum extent permitted by applicable law, TanklessFixer shall not be liable for direct, indirect, incidental, or consequential damages resulting from website usage or services performed by third-party contractors.

7. Modifications & Governing Law

We reserve the right to modify these Terms at any time. Continued use of our site or services constitutes acceptance of modified Terms. These Terms are governed by the laws of the United States.

8. Contact Us

For legal inquiries or questions regarding these Terms, contact us at help@tanklessfixer.com or (833) 643-1120.